SMTP Error Encyclopedia · Entry 081

Sending IP listed by Spamhaus

Spamhaus · Blocklist · 550 5.7.1

Exact response pattern550 5.7.1 Service unavailable; client host blocked using Spamhaus
PermanentSpamhausBlocklist

What it means

The receiving system rejected the connection because the IP appears on a Spamhaus list.

Likely causes

  • Compromised server or credentials.
  • Direct-to-MX from a policy-listed range.
  • Spam or bot activity.

Recommended response

  1. Identify the exact Spamhaus list.
  2. Stop abuse and secure the system.
  3. Follow the listed remediation procedure.
  4. Do not request removal before fixing the cause.
Operational rule: Preserve the complete SMTP response, remote hostname, sending IP, envelope sender and timestamp. Never diagnose from the three-digit code alone.

Related entries

Browse all SMTP errors Decode a bounce

Search Trushilla Documentation