SMTP Error Encyclopedia · Entry 082

Sending IP listed by Barracuda

Barracuda · Blocklist · 550 5.7.1

Exact response pattern550 5.7.1 Service unavailable; client host blocked using Barracuda Reputation Block List
PermanentBarracudaBlocklist

What it means

The receiving gateway reports that the sending IP is on the Barracuda Reputation Block List.

Likely causes

  • Poor recent reputation.
  • Compromised sender.
  • Bad neighboring traffic.

Recommended response

  1. Check the IP in the Barracuda lookup.
  2. Correct abuse or configuration issues.
  3. Submit a removal request with accurate information.
Operational rule: Preserve the complete SMTP response, remote hostname, sending IP, envelope sender and timestamp. Never diagnose from the three-digit code alone.

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