SMTP Error Encyclopedia · Entry 058

Sender address rejected

Generic · Sender · 553 5.7.1

Exact response pattern553 5.7.1 Sender address rejected
PermanentGenericSender

What it means

The server rejects the envelope sender or From identity.

Likely causes

  • Unauthorized sender domain.
  • Invalid sender.
  • Anti-spoofing policy.

Recommended response

  1. Use an authorized sender.
  2. Verify SPF, DKIM and SMTP account sender permissions.
Operational rule: Preserve the complete SMTP response, remote hostname, sending IP, envelope sender and timestamp. Never diagnose from the three-digit code alone.

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