SMTP Error Encyclopedia · Entry 057

Mailbox name not allowed

Generic · Recipient · 553 5.1.3

Exact response pattern553 5.1.3 Mailbox name not allowed
PermanentGenericRecipient

What it means

The recipient mailbox syntax or policy is invalid.

Likely causes

  • Bad address syntax.
  • Restricted local-part format.

Recommended response

  1. Correct the address.
  2. Validate before retrying.
Operational rule: Preserve the complete SMTP response, remote hostname, sending IP, envelope sender and timestamp. Never diagnose from the three-digit code alone.

Related entries

Browse all SMTP errors Decode a bounce

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