SMTP Error Encyclopedia · Entry 096

Bad sender mailbox syntax

Generic · Sender · 501 5.1.7

Exact response pattern501 5.1.7 Bad sender mailbox address syntax
PermanentGenericSender

What it means

The MAIL FROM address has invalid syntax.

Likely causes

  • Malformed envelope sender.

Recommended response

  1. Correct the envelope sender formatting.
Operational rule: Preserve the complete SMTP response, remote hostname, sending IP, envelope sender and timestamp. Never diagnose from the three-digit code alone.

Related entries

Browse all SMTP errors Decode a bounce

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