SMTP Error Encyclopedia · Entry 028

Authentication required

Generic · Authentication · 530 5.7.0

Exact response pattern530 5.7.0 Authentication required
PermanentGenericAuthentication

What it means

The server requires SMTP authentication before the requested action.

Likely causes

  • Client attempted relay without AUTH.
  • Submission port policy.

Recommended response

  1. Enable SMTP AUTH.
  2. Use the correct submission port and TLS policy.
  3. Verify the account is permitted to send.
Operational rule: Preserve the complete SMTP response, remote hostname, sending IP, envelope sender and timestamp. Never diagnose from the three-digit code alone.

Related entries

Browse all SMTP errors Decode a bounce

Search Trushilla Documentation