Release 3.2

Version 3.2 — Provider Support & Escalation

Release notes for the provider support, escalation and incident-response expansion.

What changed

  • 12 provider and filtering-gateway escalation playbooks.
  • Provider Support & Escalation Center.
  • Working Provider Escalation Case Builder Lab.
  • Eight downloadable incident and escalation templates.
  • Integrated links to the v3.1.1 IP delisting directory.
  • Updated search, sitemap, changelog, manifest and version footer.

Operating model

The release emphasizes evidence collection, root-cause correction and controlled recovery. A support request is the final step—not the first.

Open Provider Support Center

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